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Presales

Answer to common question relevant to "soon to be" customers.

  • General

    The basics about Packet - who we are and what we offer. What is Packet? Packet was founded in July 2014 with our passion to build a better internet. Our platform brings the price and performance benef...

  • Pricing

    How we price instances, explaining changes to established rates, and the availability of discounts. Pricing a physical server is really the sum of its parts - from switching and cables down to the act...

  • Billing

    Details about how we meter, invoice and charge for services, and options for discounts What are billable items? We value simplicity in pricing, so we offer all of our services by the hour.  This inclu...

  • Data Centers

    Locations, certifications, & speed tests for our global data centers. What's the difference between Core and Edge? Packet has two types of facilities: Core and Edge. All locations feature our entire s...

  • Compute Classes

    Packet names its servers for clarity, leveraging a formula that includes use case, generation, architecture and size. As our server lineup grows, it has become harder to scale the very simplistic nami...